Employees at PriceSmart
Note: these figures include Smart Fluent sessions.
As part of Sol Price’s legacy, which has guided PriceSmart for more than 45 years, we strive to provide our Members with an outstanding shopping experience. In support of this, in FY2024 we introduced our Member Centric Mindset learning program, which is designed to help teach employees how they can improve the quality of our Members’ shopping experiences by responding to their needs and exceeding expectations. Employees in each country where we have operations were selected to undergo training on this topic. After becoming certified, they returned to their workplaces where they led activities and facilitated workshops for their colleagues.
The PriceSmart family spans many countries and cultures, each with their own customs and celebrations. Learning about different countries’ unique historical backgrounds enriches the diversity of our organization, and our shared appreciation of one another creates a sense of unity.
To foster a sense of community and interconnectedness, in FY2023 we began formally recognizing “Heritage Days” throughout the organization to celebrate national holidays and other culturally important dates. In FY2024 we observed more than 50 Heritage Days by sending company-wide communications about the significance of each event and encouraging employees to organize related activities.
